Privacy Policy

1. Information We Collect

We collect information you provide directly to us, as well as data gathered automatically when you use our services:

• Account Information: Your email address, username, password, and profile preferences.
• User-Generated Content: Spotting logs, uploaded photos, location tags, and associated metadata you choose to provide.
• Technical & Usage Data: IP addresses, browser types, device identifiers, operating systems, and interaction analytics to help us improve performance and security.

2. How We Use Your Information

The information we collect is used to operate, maintain, and improve SpotBase. Specifically, we use your data to:

• Provide and troubleshoot our core features.
• Personalize your user experience, such as saving recent locations or camera presets.
• Communicate with you regarding account updates, security alerts, and support messages.
• Detect, prevent, and address technical issues, fraud, or abuse.

3. How We Share Your Information

We do not sell your personal data. We only share your information under the following limited circumstances:

• Service Providers: We use trusted third-party vendors for hosting, cloud storage, and analytics. They process your data strictly under our instructions and are bound by contracts that require them to protect your information.
• Legal Compliance: We may disclose information if legally required to do so by law enforcement, subpoena, or other legal processes.

4. Data Retention

We retain your personal information only for as long as your account is active or as necessary to provide you with SpotBase services. If you choose to close your account, we will delete or anonymize your data within a reasonable timeframe, subject to our legal obligations.

5. Your Data Rights: Download and Deletion

You have full control over your personal data. At any time, you can exercise the following rights:

• Right to Access & Download: You are entitled to request a complete export of your personal data. By submitting a request through our contact form, we will provide a downloadable archive of your account information, spotting logs, and media.
• Right to Deletion: You can request the permanent deletion of your account and all associated data at any time. Upon request, we will securely erase your information from our active servers and backup systems.
• Right to Rectification: You can update, correct, or amend your account details directly in your profile settings.

6. Security

We implement industry-standard technical and organizational safeguards designed to protect your data from unauthorized access, loss, or misuse. While no digital system is 100% impenetrable, we continuously monitor and upgrade our security practices to keep your information safe.

7. Children's Privacy

SpotBase is not directed to or intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data without verified parental consent, we will take immediate steps to delete it.

8. Changes to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by updating the date at the top of this page and, if necessary, providing a prominent notice within the app.

9. Contact Us

If you have any questions about this policy, or if you would like to request a data download or account deletion, please reach out to us using our contact form.